Elon Casino is committed to protecting the privacy and personal information of all users, including players in Bangladesh. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access and use our platform. By using Elon Casino, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
- Full Name
- Date of Birth
- Address
- Email Address
- Phone Number
- Payment Information (e.g., bank account, credit card details)
Non-Personal Information
- Device type (e.g., mobile, desktop)
- IP Address
- Browser type and version
- Operating system
- Website usage data (e.g., time spent on the platform, pages visited)
Additional Information: Verification documents (e.g., national ID, passport, or utility bill) to comply with legal and regulatory requirements.
2. How We Use Your Information
- Account Creation and Management: To set up, verify, and manage your account.
- Payment Processing: To process deposits, withdrawals, and transactions securely.
- Customer Support: To assist you with inquiries or issues.
- Improving Services: To enhance the website, games, and overall platform experience.
- Compliance: To meet legal and regulatory obligations, such as anti-money laundering (AML) and fraud prevention.
- Promotions and Offers: To notify you about bonuses, promotions, or loyalty program rewards (with your consent).
3. Sharing Your Information
Elon Casino does not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- With Service Providers: Third-party vendors who assist with payment processing, security, and platform maintenance.
- Legal Compliance: If required by law or to comply with legal proceedings.
- Fraud Prevention: To investigate and report fraudulent or suspicious activities.
- With Your Consent: If you agree to share your information for specific reasons.
4. Data Security
We prioritize the security of your data and employ the following measures to protect it:
- Encryption: All sensitive information is encrypted during transmission and storage.
- Firewalls: Our servers are protected by advanced firewalls to prevent unauthorized access.
- Access Controls: Only authorized personnel can access your personal data.
- Regular Audits: We conduct regular security audits to ensure compliance with industry standards.
Despite these measures, no online service is completely secure. By using Elon Casino, you acknowledge that there is always some risk involved in transmitting data online.
5. Your Rights
As a user, you have the following rights concerning your data:
- Access: Request access to the personal data we hold about you.
- Correction: Request corrections to incomplete or inaccurate data.
- Deletion: Request the deletion of your personal data, subject to legal or regulatory obligations.
- Opt-Out: Opt out of receiving promotional communications at any time.
To exercise any of these rights, contact us at [email protected].